Privacy Policy
This Privacy Policy describes how NetDealer DMS Mobile (“App”) collects, uses, and protects information.
NetDealer DMS Mobile is developed and operated by Teks Solutions LLC (“Company”, “we”, “our”, or “us”).
1. Information We Collect
Account Information
To access the App, authorized users may be required to provide:
- Username
- Customer or dealership code
- Business email address
- Business contact information
Business Data
The App provides access to dealership business information including:
- Customer records
- Contract information
- Payment history
- Account balances
- Deal details
This data belongs to the dealership and is accessed securely through authenticated login.
Technical Information
We may automatically collect limited technical data such as:
- Device type
- Operating system version
- App version
- Crash logs and diagnostic reports
This information is used solely for improving performance and resolving technical issues.
2. How We Use Information
We use collected information to:
- Authenticate authorized users
- Provide secure access to dealership data
- Improve app functionality and performance
- Provide technical support
- Maintain system security
3. Data Sharing
We do not sell, rent, or trade personal or business data.
Information may be shared only:
- With the dealership organization that owns the data
- If required by law or legal process
- To protect the rights and security of our systems
4. Data Security
We implement industry-standard security measures including:
- Encrypted HTTPS connections
- Secure authentication procedures
- Role-based access controls
- Secure hosting environments
5. Data Retention
User account data is retained while the dealership maintains an active subscription and the user remains authorized.
Dealership administrators may request account removal by contacting us.
6. User Rights
Authorized users may request:
- Correction of account information
- Account deactivation
- Removal of login credentials (subject to dealership approval)
7. SMS messages
By registering in the NetDealer Customer Portal, users consent to receive SMS messages for:
– Account verification (2FA)
– Payment notifications
– Payment reminders
– Secure payment links
Message frequency may vary. Message & data rates may apply.
Reply STOP to opt out.
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8. Children’s Privacy
NetDealer DMS Mobile is a business application intended for authorized dealership staff only.
It is not directed to individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
Teks Solutions LLC
NetDealer DMS
United States
Email: contactus@netdealerdms.com
Support: support@netdealerdms.com
Phone: +1 (972) 391-5148
Website: https://www.netdealerdms.com