Nobody agrees on who is actually due
A customer paid yesterday. The list was printed this morning. The call starts on the wrong foot.
Collections
Stay on Top of BHPH Collections
Collections is the daily list of who owes what and what is due next. NetDealer keeps that list on the BHPH account — with history, notes and status — instead of a personal spreadsheet.
Work accounts from balances and due dates the rest of the store already uses when they post a payment.
app.netdealerdms.com/collections
BHPH collections queue with demo past-due accounts. GPS here is device/account information, not a live map.
What collections looks like without a DMS
If the queue is a spreadsheet, yesterday’s payment is already a rumor.
BHPH collections only works when the person calling has the same balance as the person who took money at the window.
Notes live in someone’s head
If the collector is out, the next person does not know what was promised or already tried.
Delinquency is discovered, not managed
Aging happens whether you track it or not. Without account status in the DMS, you find out when cash is already short.
Collections in NetDealer
The account is the queue.
This is BHPH account collections inside the dealer management system — not a generic call-center suite, and not website billing for NetDealer itself.
Who owes what, and what is due
Work from current balances and due items on the customer account so the day’s list matches the money that already posted.
Delinquency and account status
See which accounts are past due and keep status with the file collections will open next.
Payment history on the same account
Before you call, see what already posted. History belongs next to the balance, not in a separate cash report.
Account notes and customer contact
Leave notes on the account so follow-up is a workflow, not a private text thread. Contact history stays with the customer file.
Around the collections desk
Payments, BHPH and mobile access.
Who uses it
Collectors, the office and owners can share one queue.
Collections is not only a back-room printout. Web and mobile access means a manager can see due accounts without waiting for an export.
Next step
See the collections queue on the account — not a side list.
A demo can walk due accounts, history and notes. Get Started is for stores ready to subscribe.
Prefer to talk now? Call (682) 206-3656.
Why BHPH collections belongs in the DMS
Because the account is already there.
If payments post in NetDealer, collections should not start from a different file.
Same balance as the cashier
The person working the account and the person taking money should not reconcile at the end of the day to learn the truth.
Context on the file
Insurance, GPS information and notes are useful in collections only if they travel with the account.
Notes stay on the account
NetDealer keeps account notes and contact history so the next person opening the file can see what already happened.
Related
Keep reading
Closely related NetDealer pages — not a dump of every URL on the site.
Questions about Collections
It is software for working Buy Here Pay Here accounts after the sale: balances, due dates, delinquency, payment history, notes and account status. In NetDealer that work lives in the same DMS as inventory and deals.
Work BHPH collections from the same account you already keep.
Who owes what, what is due, and what was already paid should not live in three places.
Questions? (682) 206-3656 · contactus@netdealerdms.com