Support
Talk with Sofia, or reach the NetDealer team.
Official support for NetDealer DMS and NetDealer DMS Mobile, developed by TEKS Solutions LLC. Sofia answers 24/7. Human representatives are available during published support hours.
Call Sofia
Call (682) 708-9644 to speak with Sofia, available 24 hours a day, 7 days a week.
Contact support
- Email: support@netdealerdms.com
- Phone: (682) 708-9644
- Sofia: 24/7
- Human representatives: Monday–Friday, 9 AM – 6 PM; Saturday, 9 AM – 2 PM CT
Sales and onboarding
New dealerships can get started, book a demo, or send a message. Pricing is on the pricing page.
Technical support
Please include the following when contacting support:
- Dealership name
- Your name
- Description of the issue
- Screenshots if applicable
- Device type (iPhone/iPad) and iOS version, if the issue is in the mobile app
Login and account issues
- Verify your username and password
- Confirm your dealership subscription is active
- Contact your dealership administrator
- Call Sofia or email support if the issue persists
About NetDealer DMS Mobile
NetDealer DMS Mobile is a secure dealership management application that allows authorized dealership staff to view customer accounts, access contract information, review payment history, and check balances and deal details. More about the app is on the mobile page.
Company
TEKS Solutions LLC, developer of NetDealer DMS. Arlington, TX, United States.